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AI receptionist for plumbers & heating engineers

Every call answered. Every job booked.

SwiftGuard is the AI receptionist on your phone line. When you can’t pick up, it answers in your company’s name, takes the caller’s details, and books the job into your calendar - nights, weekends, mid-repair.

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Keep your existing number · Live in one day · Card needed, nothing charged for 14 days · Cancel any time

  1. Answers in
    your name
  2. Captures
    the details
  3. Books
    the job
The cost

How much are missed calls costing your business?

Not because the work isn’t good - because nobody picked up. The numbers below are why that keeps happening.

67%
of building-trade firms in Europe have at most one person
Eurostat, 2023 · 1.97m of 2.92m firms · EU-27
38%
of Europe’s self-employed work Saturdays - the week isn’t 9 to 5
Eurostat Labour Force Survey, 2025 · EU-27
24/7
evenings, weekends, every day - we answer
Where the money goes
Every missed call books your competitor.
That caller found you, chose you, called you. One booked emergency covers a month of SwiftGuard - every missed one pays for someone else’s.
2:14 PMMissed call

You’re knee-deep in a boiler repair. Your phone rings. You can’t answer.

11:04 PMAfter hours

A pipe has burst. They call you. You’re asleep - so they call the next plumber.

What it does

Everything a great receptionist does. On every inbound call.

Never misses a call

Answers within two rings, day or night, so every emergency is a job, not a voicemail. Every call logged - who rang, what they needed, whether they booked.

SwiftGuard · Recent calls
Nights · weekends · bank holidays

Speaks your callers’ language

Your agent greets everyone in the language you pick. If a caller answers in another, it switches over mid-conversation and carries on - so the customer who isn’t a local still gets booked in.

EnglishNederlandsDeutschFrançaisItalianoEspañol
“Good afternoon, you’re speaking with the assistant of…”
Switches mid-call · no transfer

Books before they hang up

Captures name, address, and problem, then locks a real slot from your live availability - never a double-booking.

Google Calendar

Every call written down for you

Listen back to any call or read the transcript - who rang, what they needed, what was agreed. Kept for 90 days, then deleted.

Recordings · transcripts · 90 days

No caller left at a dead end

Anything it can’t handle, it says so honestly, takes a message, and flags the call for your callback.

Booked / Callback / Missed

You choose how fast we pick up. Send us all your calls and we answer within two rings; send us only the ones you can’t take, and your own phone rings out first - about 20 seconds on most networks - before the call reaches us.

Who we serve

Built for one trade,
not for everyone

SwiftGuard is built for the calls plumbing and heating businesses actually get - burst pipes, no hot water, boiler service, annual checks. That focus is why it books the job instead of taking a message.

Supported today

Plumbing

Emergency leaks, blocked drains, bathroom installs and repairs - sorted by how urgent they are and booked into the right slot.

Burst pipe - urgentBlocked drainLeak repairBathroom fit-out
Supported today

Heating

Boiler breakdowns, no heat or hot water, servicing and annual safety checks - with the make and the fault noted before you arrive.

No hot waterBoiler breakdownAnnual serviceRadiator install
Not your trade yet

Electrical, roofing and other home-service trades are next. Tell us what you do and we’ll bring you on as soon as your call types are covered.

On every call

Watch a call
become a booking.

Every call follows the same path. SwiftGuard answers, hears the problem, captures the details that matter, and books the slot - while you stay on the tools.

Captured from the callExample
Caller
Sarah M.
Address
Weesperstraat 14, Amsterdam
Problem
Burst pipe · emergency
Booked
Thursday, 9:00 AM
Synced to your calendar
Answers in your nameCaptures the detailsBooks the slot
Across Europe

What Monday morning looks like after SwiftGuard

Before SwiftGuard

Eight missed calls. You ring back at 6pm. Three don’t answer. Two already booked someone else. One job saved.

11:41 PM · Missed7:02 PM · Missed5:55 PM · Voicemail
After SwiftGuard
Example

Eight callers greeted in your name. Eight sets of details captured. Six appointments confirmed. Dashboard ready when you clock off.

11:41 PM · Booked7:02 PM · Booked5:55 PM · Callback
How it works

From first ring to booked job

What happens the next time your phone rings. Live in one day. No hardware. No contract.

Forward your calls

Redirect missed calls to SwiftGuard in under 2 minutes - just a call-forwarding rule on your existing number, no hardware.

It answers instantly, 24/7

Your receptionist greets callers in your business name, then captures their name, address, and the problem in natural conversation.

Job booked to your calendar

The caller picks from your available slots in real time; the appointment lands in your calendar and they hear it confirmed before they hang up.

You read it back later

The recording, the transcript and the caller’s details are waiting in your dashboard - so you know what was promised before you turn up.

Step 1 sets the pace of step 2. Forward every call and we answer within two rings; forward only the ones you can’t take, and your own phone rings out first - about 20 seconds on most networks - and we pick up from there.

Pricing

Pricing that pays for itself in one job.

Flat monthly plans from €69, ex VAT, with call minutes included - no contract. One booked emergency covers the month. Every plan starts with a 14-day free trial: you add a card to start it, nothing is charged for 14 days, and your plan starts on day 15 unless you cancel before then.

Starter
69/mo

Billed monthly · ex VAT

150 call minutes / month
Up to 10 minutes per call
3 calls answered at once
No per-minute charges

For a sole trader who can’t pick up while on the job.

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What’s included
Answers every call 24/7 - or only the ones you miss, your choice
Books the job straight into your calendar
Every caller’s name, address & problem in your dashboard
Call recordings & transcripts, kept 90 days
Takes a message when it can’t help - never a dead end
1 phone number, greets in your language
Each call can run up to 10 minutes
Answers 3 callers at the same time
Scale
449/mo

Billed monthly · ex VAT

1,000 call minutes / month
Up to 20 minutes per call
12 calls answered at once
No per-minute charges

For a high-volume operation that lives on the phone.

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Everything in Pro, plus
1,000 call minutes a month at the best per-minute rate
The longest calls we allow - up to 20 minutes each
12 callers answered at once - a whole switchboard
Highest-priority support
Dedicated onboarding - we set you up ourselves
Early access to new features

Still less than the alternative

Full-time receptionist
Monthly cost€4,000+/mo
Hours9-5 weekdays
After-hoursVoicemail
SetupWeeks of hiring
SwiftGuard
Monthly costLess than one missed job
Hours24/7/365
After-hoursAnswered and booked
SetupLive in one day

Netherlands example: full-time gross salary plus employer social charges, 8% holiday allowance and pension (CBS, Belastingdienst, PMT, 2026). Employer costs differ by country.

Questions

Frequently asked questions

What is SwiftGuard?

SwiftGuard is the AI receptionist on your phone line. When you can’t pick up, it answers in your company’s name, takes the caller’s details, and books the job into your calendar - nights, weekends, mid-repair. It was founded in 2026 by Daan van den Bergh in Bilthoven, the Netherlands, and serves plumbing and heating businesses across Europe.

Read more: What is SwiftGuard?

Is SwiftGuard an answering service or a virtual receptionist?

Both jobs, without a person on the line. Like a telephone answering service it picks up the calls you miss, 24/7, in your company’s name; like a virtual receptionist it takes the caller’s details and books the job straight into your calendar while they are still on the line. That makes SwiftGuard an AI receptionist, with no call centre behind it.

Is SwiftGuard only for plumbers, or also for heating engineers and installers?

It is built for the whole trade: plumbers, heating engineers and installation businesses, from a sole trader to a firm with several vans out. Every call gets the same treatment - answered in your company’s name, the details captured, the job booked into your calendar.

Does it sound like a real person?

It speaks and answers back without that awkward pause, so the call feels like a normal conversation. It won’t be identical to a person, but in a short booking call people find it clear, calm, and easy to talk to. If a caller would rather speak to you, it takes their details and flags the call so you can ring them back.

What if the caller insists on a human?

SwiftGuard does one focused job: greet, capture the details, book a slot. Anything outside that, it says so honestly, takes a message, and flags the call in your dashboard for a callback. No caller is left without a next step.

Which calendars does it support?

Google Calendar. It checks your real availability before offering any slot, so it never double-books you. If you keep your diary somewhere else, tell us which one - that is how we decide what to build next.

Is it GDPR-compliant for European customers?

Yes. Calls and transcripts are encrypted in transit and at rest, and deleted after 90 days - recording included. We never sell data. Every call opens by telling the caller they’re speaking to an assistant answering on your behalf. Our data processing agreement is published on the site, so you can read it before you sign up.

What happens with calls it cannot handle?

It takes a message, captures contact details, and flags the call in your dashboard for a callback - never a dead end.

Never lose a customer to a missed call again.

SwiftGuard answers every call, captures the details, and books the job - even at 2am.

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Card needed, nothing charged for 14 days · Cancel before day 15 or your plan starts · Live in one day